TELEGO Terms and Conditions
TELEGO Terms and Conditions
The TELEGO logo and design are registered trademarks of TELEGO, INC. Other marks which appear on this web site may be marks of third parties.
BUSINESS TERMS AND CONDITIONS FOR ALL TELEGO SERVICES, (EFFECTIVE JULY 1, 2018*)
* NOTE: This version applies immediately to all customers that sign up for service on or after July 1, 2018 and applies to all other customers after August 1, 2018.
The terms and conditions are for all services provided by TELEGO, to Customers. The TELEGO Terms and Conditions consist of a main set of Global Terms
Business Terms and Conditions
THESE ONLINE TERMS OF SERVICE, including the Order(s) and any applicable Service Attachments, which by this reference are incorporated herein (“Agreement”), are a binding agreement between TELEGO INC, a New York corporation with its primary office at 240 52nd Street, Brooklyn, NY 11220, (“TELEGO”), and the legal entity identified in the Order (“Customer”). TELEGO and Customer may be individually referred to as a “Party” or collectively as the “Parties.”
TELEGO provides services and equipment intended for business and residential use, pursuant to the terms and conditions set forth in this Agreement and on the condition that Customer accepts and complies with this Agreement. By using the website, Customer is agreeing to all terms in this Agreement, Customer (a) accepts this agreement and agrees that Customer is legally bound by its terms; and (b) represents and warrant that: (i) its representative is 18 years of age or of legal age to enter into a binding agreement; and (ii) has the right, power, and authority to enter into this agreement on behalf of the corporation, governmental organization, or other legal entity, and to bind such organization to these terms. If Customer does not agree to the terms of this agreement, neither Customer nor its End Users may download, install, or use the services or equipment.
I. ORDERING AND TERM
II. INVOICING AND PAYMENT
A. Prices and Charges
Some prices are identified in US dollars on our website under the Services tab. Additional charges may result if Customer activates additional features, exceeds usage thresholds, or purchases additional Services or equipment. Customer will be liable for all charges resulting from use of the Services on its Account.
Recurring charges for the Services begin on the Start Date and will continue for the Term. Recurring charges will, once incurred, remain in effect for the then-current Term, with the exception of usage based charges billed in arrears. TELEGO will provide notice of any proposed increase in such charges no later than thirty (30) days before the end of the Initial Term or then-current Renewal Term, and any such increase will be effective on the first day of the next Renewal Term.
All billing policies are defined by the specific package chosen by the Customer. Package prices can be found on TELEGO’s website. All Services and equipment must be purchased via valid credit card at the time of purchase. By providing a valid credit card, Customer is expressly authorizing all Services and equipment charges and fees to be charged to such payment card. Recurring charges are billed to the credit card associated with your Account monthly in advance for those Services and equipment in the following month. Customer is responsible for any credit card chargeback or similar fees for refused or rejected payments that TELEGO is entitled to charge under this Agreement. If the payment card associated with Customer’s Account is declined or fails for any reason, TELEGO will send Customer a notice using the contact information associated with Customer’s Account. TELEGO may continue to attempt charging Customer’s payment card for outstanding charges and additional fees along with any other rights and remedies available to TELEGO under this Agreement.
Customer has 30 days to advise about any changes in their method of payment. This includes expiration, the closure of the account and any changes to their personal information.
All rates, fees, and charges are exclusive of applicable Taxes, for which Customer is solely responsible. Taxes may vary based on jurisdiction and the Services provided. Taxes, access fees, universal service or other recovery fees, or similar charges will be adjusted on the date in which those increases become effective as mandated by competent authority. If any withholding tax is levied on the payments, then Customer must increase the sums paid to TELEGO so that the amount received by TELEGO after the withholding tax is deducted to the full amount TELEGO would have received if no withholding or deduction had been made.
D. Billing Disputes
If a Customer reasonably and in good faith disputes any portion of TELEGO’s charges, it must provide written notice to TELEGO within thirty (30) days of the billing date; identifying the reason for the dispute and the amount being disputed. Customer’s dispute as to any portion of the billing statement will not excuse Customer’s obligation to timely pay the undisputed portion of the billing statement. Upon resolution, Customer must pay any unpaid amounts within thirty (30) days. Any amounts that are found to be in error resulting in an overpayment by the Customer will be applied as a billing credit against future charges. Customer will be reimbursed any such outstanding billing credits at the expiration or termination of this Agreement.